AK Advocaten Brings Phone Calls into the Timesheet with TIQ Time

A best of breed strategy that put time tracking in specialist hands

AK Advocaten is one of the larger law firms in West Brabant, offering legal assistance across corporate, personal injury, property, employment, family and criminal law, as well as mediation.

A few years ago the firm examined all its systems and chose a best of breed approach rather than one all in one package. TIQ Time was selected for automated time tracking. It captures activity and matches it to the matter, the email or the phone number, so entries arrive with context already attached.

Call registration matters most. Every law office handles countless incoming and outgoing calls, and those are the entries most often lost. AK Advocaten uses VOIP telephony, which integrates directly with TIQ Time, so the number called and the duration are recorded automatically. Online meetings and mobile calls appear in the list too, each with a description.